Shipping Policy
Ventz Store

Thank you for shopping with Ventz Store! We are committed to delivering high-quality designer wear to your doorstep efficiently and securely. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.

Order Processing

• All orders are processed within 2-5 business days (excluding weekends and holidays) after payment confirmation.

• Orders placed after 5 PM (local time) will be processed the next business day.

• Processing times may be extended during peak seasons or due to unforeseen circumstances. Customers will be notified of any delays.

Shipping Methods & Delivery Time

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 7-14 business days.

• Express Shipping: Estimated delivery within 3-7 business days.

• Overnight Shipping (where applicable): Estimated delivery within 1-2 business days.

Delivery times vary depending on your location and selected shipping method.

Shipping Rates

• Shipping costs are calculated at checkout based on the shipping method and destination.

• Free standard shipping is available for orders over $150.

• Additional shipping fees may apply to international orders, customs, or remote areas.

International Shipping

• We ship worldwide. International delivery times vary depending on customs clearance and local regulations.

• Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.

• If your package is held by customs, it is your responsibility to follow up with local authorities.

Order Tracking

• Once your order has shipped, you will receive an email with a tracking number and link to track your package.

• Tracking information may take up to 24-48 hours to update.

Lost or Delayed Packages

• Ventz Store is not responsible for delays caused by the carrier, weather conditions, or customs clearance.

• If your package is lost in transit, please contact us at [your email] within 10 days of the expected delivery date.

• If your tracking information states that your order was delivered, but you have not received it, please check with your local carrier before reaching out to us.

Address Accuracy & Changes

• Please ensure that your shipping address is accurate and complete before placing an order.

• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

• If you need to change your shipping address after placing an order, contact us within 24 hours at [your email]. Address changes may not be possible after processing has begun.

Returns & Exchanges

• If you need to return or exchange an item, please refer to our Return & Exchange Policy.

For any questions regarding our shipping policy, feel free to contact our support team at [your email].

Thank you for choosing Ventz Store! We appreciate your trust and support.